Customer Service
For the fastest resolution with an order, please use the specific option located below.
Amazon Orders
If you have a customer service question regarding an Amazon order, please log into your Amazon Account and choose the menu option labeled "Your Account" in the top right of the page, then click on "Orders" in the dropdown box.
eBay Orders
For customer service with an eBay order, please log into your eBay account then hover over "My eBay" in the top right and click on "Purchase History" in the dropdown box.
For all other issues
You can contact our support team via email at support [at] metaretail.com. Please note that Amazon and eBay require us to process customer service through their platforms, so please attempt to use the methods above for orders on those websites.
Amazon Orders
If you have a customer service question regarding an Amazon order, please log into your Amazon Account and choose the menu option labeled "Your Account" in the top right of the page, then click on "Orders" in the dropdown box.
eBay Orders
For customer service with an eBay order, please log into your eBay account then hover over "My eBay" in the top right and click on "Purchase History" in the dropdown box.
For all other issues
You can contact our support team via email at support [at] metaretail.com. Please note that Amazon and eBay require us to process customer service through their platforms, so please attempt to use the methods above for orders on those websites.